Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the

VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
W. Edwards Deming

Every tour we do, everybody's always wondering, 'What's Tommy Lee going to do next? What new, wild and crazy thing is he going to come up with?'
Tommy Lee

First, kids should be involved in the production of their own food. They have to get their hands in the dirt, they have to grow things. They also have to become sensually stimulated, and the way to begin is with a bakery.
Alice Waters

I used to act in television commercials when I was a kid and a young adult.
Dani Shapiro

Clive Owen would be a fantastic James Bond. Any man who does it will have to weigh his odds - whether he can get in and get out.
Pierce Brosnan

Believe me, it's not easy being an actress and a producer, especially with no big daddy to support you.
Amisha Patel

I'm a karmic girl; I believe in karma.
Alysia Reiner

As people, we're generally optimistic, no matter how disabled our lives are, and we find the humor in the darkest situations.
John Wells

In the role of Miss Munim, I had credibility as an individual.
Tina Ambani

I like to have strong opinions with nothing to back them up with besides my primal sincerity. I like sincerity. I lack sincerity.
Kurt Cobain

Gemeoss

Urban Outfitters - I love it. It's almost like Forever 21, but for, like, the

24- to 25-year-old girl, getting a little bit older. Keke Palmer I'm the kind of person that believes that I would like to be evaluated by my entire career and my entire life, not two words that I would misspeak and then later apologize for. Kirk Cameron I often feel a discomfort, a kind of embarrassment, when I explain elementary-particle physics to laypeople. It all seems so arbitrary - the ridiculous collection of fundamental particles, the lack of pattern to their masses. Leonard Susskind Around age 11 or 12, I started playing jazz bass. From there, I went to electric bass and then guitar, which I kept up for a long time. Joshua Roman Space X's Elon Musk wants to colonize Mars with modules where earthlings can live. My teleporting technology is the number one way those individuals will get new information, new treatments of diseases that will occur on the planet, and new food sources. Craig Venter Brain cells are normally not sensitive to light. So by introdu...

In the next couple of years, part of every film's process is going to be

to adjust the images. And it'll be to change the color of an actor's tie or change the little smirky thing he's doing with his mouth. Or you can put in more clouds or move the tree a little bit. Robert Zemeckis There's a high school in Camden, New Jersey, I call the Jill Scott School. It's the Camden Creative Arts High School. Those teachers and kids are so passionate about what they do, and 98 percent of the senior class went on to college. Jill Scott I spent a good deal of time going back over my childhood, my midlife, to try to understand who I was. We're supposed to be complete and whole, and you can't be whole if you're trying to be perfect. Doing a life review helped me get over the disease to please. Jane Fonda For over a year I continued to submit mss, and have them rejected - the last few with rejection letters indicated the story was pretty good, but I was American. Nora Roberts Well, you know I have an office, my film offices. So I...

What makes America great was a government that was founded to be limited to doing

one thing. I really believe the whole purpose of America, the aspirational value - why everybody who wants to come to this country wants to come here - was because we respected the dignity of every living person. Rick Santorum We have to get control of our borders. You can only do that if you make companies obey the law and not hire undocumented or illegals. They can only do that is if they have a Social Security Card that has biometrics so they know whether the person is legal or not. Michael Bloomberg Faulkner turned out to be a great teacher. When a student asked a question ineptly, he answered the question with what the student had really wanted to know. Leslie Fiedler If you ask me why I've succeeded, it's because I was in the Royal Marines. You have this unbelievable sense of achievement and of overcoming adversity. That's the confidence it breeds. Brian McDermott I don't really plan to be a pop star; I just want to be able to make music without the wh...

I'm not a detail guy. I depend on accountants and administrators to do my detail

stuff for me, but I do know the overall picture and I know that if you put business people together in a room, not just politicians, they could shrink the deficit tremendously by good business tactics. John Paul DeJoria My inspiration was my mom. She's a great cook, and she still cooks, and we still banter back and forth about cooking. Growing up in a mostly Portuguese community, food was important and the family table was extremely important. At a very young age I understood that. Emeril Lagasse If you felt that excitement when you voted for Barack Obama, shouldn't you feel that way now that he's President Obama? You know there's something wrong with the kind of job he's done as president when the best feeling you had was the day you voted for him. Mitt Romney Well I travelled quite a lot in the east, and one of the things that impressed me greatly was the buddhist notion of the continuity of things, the wheel of life which is what we're talking about,...

In the morning, I have certain aspirations. One of my goals is to avoid looking

at the computer or checking e-mail for at least an hour after I wake up. I also try to avoid alarm clocks as much as possible, because it's just nice to wake up without one. Matt Mullenweg At Sequoia, upwards of a hundred entrepreneurs a week present, and if we're lucky, maybe a dozen of them are focusing on the enterprise. Jim Goetz I've never seen a world where only men were responsible for the violence, and the women were innocent. They go together. Men and women are a violent mixture. Claire Denis I don't feel a real need to specify the meaning of something. When I was little and I was introduced to Led Zeppelin, I didn't know what a zeppelin was or who Zeppelin was or what the machine was. The real meaning is whatever feelings and memories you attach to the music. Kyp Malone St. Louis sprawls where mighty rivers meet - as broad as Philadelphia, but three stories high instead of two, with wider streets and dirtier atmosphere, over the dull-brown of w...

I never really got on my own case about my own acting. I know a

lot of other people have, and probably very justifiably. But I don't worry about stuff like that too much. Troy Donahue I was made fun of in the Midwest - I was the only Asian in my graduating class of 200. Fortunately, I found my niche, and it was fine. But I wanted to be so white, you wouldn't believe it. I was like, 'I want to be white; I don't want to be this anymore.' But now I embrace it. Reggie Lee Developing a diet that is healthful, balanced, and appropriate for your particular caloric needs is easy enough and is absolutely critical to establishing a healthful lifestyle that incorporates proper nutrition, adequate fitness, and mental resilience. Daphne Oz As I have found out, recognition has its upside, its downside and - you may say - its backside. Pippa Middleton The radiation was worse by far. I had bandages all over my head. I looked like a mummy. On the side of my head and neck and down to my collarbone, I had second-degree burns. My skin b...

My mother told me Homer Ditto was not my father. Nope. Mom had had a

fling with some other guy who was my dad. Some dude who didn't stick around too long who Mom was happy to get rid of. She chose Homer, and Homer chose me, so he lent me his name even though I didn't have his blood. Beth Ditto We have met on a solemn occasion, and in this crowded assembly there is one thing that appears important, that is, for every one of us to be still, that if any thing should he said, every one may the better hear. Elias Hicks We're going to shoot one Polaroid per show. I'm going to sign this before it even develops because I know that once it develops with my signature on it, it's worth a fortune. I'll make this a work of magic warlock art. Charlie Sheen There is a glaring reason that the necessary total ban on nontherapeutic use of antibiotics hasn't happened: The factory farm industry, allied with the pharmaceutical industry, has more power than public-health professionals. Jonathan Safran Foer I'm sort of an old man, a...

The consequences of President Johnson's campaign of deliberate deception regarding Vietnam could hardly have been

more catastrophic for the nation, the military, the president, his party, and the presidency itself. Eric Alterman The worst moment was when I was performing and I was about to sing, but I choked. I had a tickle in my throat and I started coughing, and I couldn't get the words out. It lasted for like thirty seconds, but I got over it, and luckily the crowd didn't seem to care. Chris Brown I feel like I am a lot of who I am because I watched these shows that said it was okay to be a total weirdo. Shows like 'Pete and Pete,' 'Hey, Dude,' 'Salute Your Shorts' - that's what I grew up with. Mae Whitman All the great Shakespeare plays are about killing. 'Alas, poor Yorick,' that's about death. And in 'Romeo and Juliet' everyone up ends up dying. The greatest dramas in the world are all about sex, violence and death. Ray Winstone As a children's author, reviewers are generally very nice to you. I only ever wrote one adult...

I just banged it a little bit on a helmet. And you know, if you

get your throwing motion and momentum going at a helmet it makes it hurt a little more and it freaks everybody out because it's your throwing shoulder, but honestly, it feels great. Mark Sanchez Life is a canvas of many strokes where shades from different palettes meet into a picture so concrete that some forget it is their own, so become framed themselves. Vanna Bonta It is time to end the western policy of malign neglect. It is in the interest of the whole world to help tackle the actual grievances in Palestine, Kashmir, and in central and southern Iraq, and to help the region out of its economic backwardness. James Buchan Phil has always been a fighter. He was getting in fights all the time. I told him that if he ever hit me then I would leave the band. He wanted to find out if I was telling him the truth. He hit me so I left and that is how UFO split up. Michael Schenker I just want to be with great teachers. If that means I'm in a horror film with good teachers...

My advice to new actors is: Don't be lazy. Go after what you desire. Don't

heed the commonplace advice that is meant to discourage you. If you want it, go and get it. Be willing to work hard, and be patient. Be kind to yourself. Judith Hoag Obama is a great man who's just beginning to understand the realities. And I'm not just saying that because he reads my books. I would have voted for him anyway. E. L. Doctorow The intent to preserve and capture something is very different from the urge to share, but they had become intertwined. Evan Spiegel I don't need a Hollywood girl. They're crazy. If you're with an actress, you don't know who you're going to come home to every day. But I wouldn't mind a relationship with the right girl. Every artist needs a muse. JC Chasez If you're trying to be an actor, sometimes you get lucky, and you end up on 'The Office', but if you don't, and you know that you have something to say, it's really, really fortunate to be able to get to write and star in your own come...